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In the NICU

  • In the NICU, your baby gets special medical care.
  • Get to know the NICU staff who take care of your baby.
  • Ask questions and get involved in your baby's care.
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Grandparents and the NICU

Your beautiful grandchild has arrived. But he or she was born prematurely or is sick, and needs special care. Your joy over your grandchild's birth may be mixed with worry about her health. You also may be concerned about how your son or daughter is coping with the baby's stay in the neonatal intensive care unit (NICU).

The birth of a premature or sick baby is stressful and difficult for all family members, including grandparents. But keep in mind that, in recent years, there have been great advances in caring for babies who were born too small and too soon or sick. The outlook for your grandchild is likely to be far better than it would have been just a generation ago.

As a parent and a grandparent, you have a very important role during this time. Whether you live nearby or far away, there are things you can do to help support the new parents while their baby is in the NICU. These suggestions may help make this difficult time a bit easier for you and your family.

Common emotions

You may feel some conflicting emotions after your grandchild is born. All of the feelings listed below are normal and many grandparents experience at least some of them. As your grandchild gets stronger, some of the negative feelings may lessen.

  • Anxiety and fear over your grandchild's medical condition
  • Anger over the difficulties your grandchild and your son or daughter are facing
  • Worry about how your son or daughter is holding up
  • Helplessness over your inability to help your grandchild or ease your child's distress
  • Pride and joy over the latest addition to your family
  • Hope that your grandchild will have the bright future that you and his parents want for him

Keep in mind

The birth of a sick baby can put stress on the relationships between family members. Your son or daughter is now a parent and, along with his or her partner, is experiencing many intense emotions (including some of those listed above) as their baby struggles to get better. It's important to listen carefully to the parents' feelings and acknowledge them--even if you aren't feeling the same way as they are. And be patient with the parents, because they're under stress and may sometimes be irritable and short-tempered.

Many NICU parents, especially mothers, tend to blame themselves for their baby's condition. Most of the time, there is nothing that could have been done to prevent the baby's condition. 

It's important to respect the parents' decisions. They will have to make many decisions about their baby's care. Some of these decisions are very difficult, and your son or daughter may ask your advice. While your advice is important to the parents, they may not always accept it. Even if you don't agree with their decision, accept that the parents are trying to do what they think is best for their baby under difficult circumstances.

Tell the new mom and dad that you admire how they love and care for their baby. Remember that your kind words and support do make a difference in helping them cope during this trying time.

What you can do

There are many things you can do to help your family. Your support and encouragement, as well as your assistance with day-to-day chores can help make this time easier for the new parents.

Celebrate your grandchild's birth. Congratulate the parents and provide cards and gifts, as is customary in your family, while remaining sensitive to the circumstances. The parents may appreciate items that can be used during the baby's NICU stay, such as photo frames and albums, preemie clothing, and disposable cameras. While the NICU experience can be stressful, it also can be filled with tender and loving moments.

Offer to help with other children. Siblings of the new baby may be worried about their new brother or sister and upset over separation from their parents. Your love and support can make this time easier for them. Parents also will be better able to cope if they know their older children are well cared for and happy.

Ask what you can do to help. The parents may appreciate help with day-to-day chores around the house. This frees them to spend more time with the baby and with any older children. You can offer to do grocery shopping, prepare meals, clean the house, do laundry, take out the trash, sort mail or care for pets. Because parents often feel overwhelmed with all they have to do, taking over some chores can go a long way in easing their stress.

Visit the baby in the NICU. Offer to go with the parents to spend time with the baby. The parents may find your support helpful. But make sure to ask how often they would like you to be there, because some parents prefer to spend time alone with their baby.

Touch and hold the baby as soon as the doctors and nurses give you the go-ahead. Grandparents and their grandchild share a very special bond. You can start building it now.

Ask the parents if they would like you to stay with the baby in the NICU while they spend some time with their other children or just relax. Some parents feel more comfortable leaving the NICU if a trusted family member stays with the baby. (Check hospital policy first. Some require the presence of one parent or permission from a parent before they let anyone else visit the baby.)

Call or write regularly. If you don't live nearby, it's important to let your son or daughter know that you care.

Ask the parents if they would like help telling other family members and friends about the baby's condition and progress. This is something you can do even if you live far away. Find out exactly whom the parents want to contact. Share only information that the parents have asked you to.

Grandparents play a very special role in a child's life. You are already doing so by providing love and support to your new grandchild and his parents. Remember, all the little things you do can make a big difference for your family.

See also: Share your story

Excerpted from the March of Dimes booklet, "Parent: You & Your Baby in the NICU", written in collaboration with Deborah L. Davis, Ph.D., and Mara Tesler Stein, Psy.D., authors of "Parenting Your Premature Baby and Child: The Emotional Journey

Last reviewed August 2014

On your baby's team

Confused about all the people caring for your baby in the NICU? Find out who's who.

Most common questions

Is it OK to hold my baby in the NICU?

It depends on your baby's health overall. Some newborn intensive care units (NICUs) will encourage you to hold your baby from birth onward. Other NICUs will want you to wait until your baby's health is stable. Ask your NICU staff about its policy on kangaroo care (holding your baby on your bare chest). Kangaroo care has benefits for both you and your baby. The skin-to-skin contact is a precious way to be close to your baby. You may be afraid you'll hurt him by holding him. But you won't. Your baby knows your scent, touch and the rhythms of your speech and breathing, and he’ll enjoy feeling that closeness with you.

My baby was born full term. Why is she in the NICU?

Not all newborn intensive care unit (NICU) babies are born premature. Some babies, even those born full term, may need special care. Your baby may need to spend some time in the NICU if she had a difficult delivery, has breathing problems, has infections or has birth defects.

Most babies leave the NICU just fine. Others may need more special care once they're home.

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