For Families: Checking on Your Baby When You’re Not at the NICU
Most NICUs welcome parents' calls to check on their baby any time, day or night, except during the morning and evening shift changes (usually 1-hour periods). Staff in the NICU will provide you with the NICU telephone number. If the nursery is very busy when you call, you may have to leave a message, or you may have to call again.
Some NICUs provide other ways of keeping contact with parents. Ask your social worker or baby's nurse about other possible options.