March of Dimes
Product Catalog
 
Frequently Asked Questions

How can I order
Who do I contact
Co-branding
Discounts
Sample copies
Shipping charges
Obtaining a quote
Can I be billed for my order?
Sales tax
Sole-source provider letters
Printing an online order form
Returns, exchanges, and refunds
Digital and CCTV rights
Languages other than English and Spanish
Splitting up packages into smaller quantities
Easy-to-read products
Reselling
Ordering online


How can I order March of Dimes products?
Orders can be placed with the March of Dimes fulfillment center.

By Phone: For fastest service, call toll free (800) 367-6630 Monday through Friday, 8 am to 8 pm Eastern Time. Have your credit card ready. If outside the U.S., call (770) 280-4115.

By Fax: Fax your order to (770) 280-4116 with your credit card information or company purchase order.*

By Mail: Mail your order and check made payable to March of Dimes or company purchase order* to:
March of Dimes
P.O. Box 932852
Atlanta, GA 31193-2852

By E-mail: E-mail your order with purchase order* to mod@pbd.com. For your protection, do not e-mail credit card information.

Foreign orders must be prepaid in U.S. dollars.

* All orders under $50 must be prepaid with check or credit card. Orders over $50 can be paid with PO, check or credit card.

Who can I contact if I have questions about March of Dimes educational products?
Contact the Product Marketing, Sales and Operations staff at the March of Dimes national office. They can be reached from 9 am-5 pm Eastern Time.

By E-mail: productquestions@marchofdimes.com

By Phone: (888) 663-4637, press Option 3

Can we put our company's logo (i.e., co-brand) on March of Dimes educational products?
Co-branding is available on select products for an additional charge. For more information, please contact our sales staff.

By E-mail: productquestions@marchofdimes.com

By Phone: (888) 663-4637, press Option 3

Are discounts available on March of Dimes educational products?
Discounts are available on bulk orders of $1,000 or more. For more information, please contact our sales staff.

By E-mail: productquestions@marchofdimes.com

By Phone: (888) 663-4637, press Option 3

Can I receive a sample copy of a March of Dimes educational product?
We are happy to send a single sample of each of our products that are sold in packages of five or more. Items sold individually must be purchased. March of Dimes policy allows for the return of your order within 30 days if you are not 100% satisfied with your purchase. For more information, please contact our sales staff.

By E-mail: productquestions@marchofdimes.com

By Phone: (888) 663-4637, press Option 3

What are the shipping charges for March of Dimes educational products?

Orders Shipped Within the U.S.
Order Subtotal Shipping & Handling Charge
$1 - $75 $5.95
$76 - $499 17%
$500 - $999 15%
Over $1,000 12%

Shipping and handling charges are subject to change without notice.

Please allow two weeks for delivery from the date we receive your order.

Overnight, second-day, and same-day shipments can be made for an additional $10 handling fee, plus applicable express shipping charges. Call (800) 367-6630 for rates.

Foreign Shipments:
Call (800) 367-6630 for rates and shipping times. All orders outside the U.S. must be prepaid in full.

How can I obtain a quote for March of Dimes educational products?
We will be happy to send you a quote listing the requested items and total charges. Contact our sales staff at productquestions@marchofdimes.com or (888) 663-4637, Option 3, for quotes. Please allow 1-2 business days for standard quotes.

Orders will be processed upon receipt of payment or purchase order.

Can the March of Dimes bill me for my order?
All orders under $50 must be prepaid with check or credit card. Orders over $50 can be paid with PO, check or credit card.

Foreign orders must be prepaid in U.S. dollars.

Does the March of Dimes collect sales tax?
At this time, we are required by law to collect sales/use tax on all orders from the state of California. If claiming tax exemption, please attach a copy of your state sales-tax exemption certificate with your order. Collection of sales tax is subject to change without notice.

How do I obtain a sole-source provider letter?
Please contact our sales staff at productquestions@marchofdimes.com or (888) 663-4637, Option 3.

Can I print an order form online?
Click here for a downloadable order form.

How can I return, exchange or get a refund on an order?
If you are not 100 percent satisfied with your purchase, simply return it for a refund or exchange within 30 days of the date on the packing list. Returns received after 30 days are subject to a 10 percent restocking charge or a $5 return fee, whichever is greater. All sales are final after 60 days.

Shipping and handling charges are not refundable. Customers are responsible for all return shipping charges unless the item is damaged or was shipped incorrectly.

The original packing list must accompany all returns.

Do I need to obtain digital or CCTV rights to show March of Dimes videos/DVDs on my organization's channel or broadcast network?
Yes, digital and CCTV rights are required for broadcasting within an institution, satellite viewing, or any shared broadcast or cable setting. For more information, contact our sales staff.

By E-mail: productquestions@marchofdimes.com

By Phone: (888) 663-4637, press Option 3

Are March of Dimes products available in languages other than English and Spanish?
Currently our products are available only in English and Spanish.

Can the March of Dimes split products sold in packages into smaller quantities?
We are unable to split package into smaller quantities.

Does the March of Dimes offer easy-to-read products?
Yes. We've created these materials especially for clients with limited reading skills. They're designed for use with populations who read at a fifth- to seventh-grade reading level.

For an up-to-date listing, go to the Web screen describing our easy-to-read products.

Do I need permission to resell March of Dimes educational products?
March of Dimes educational products are not intended for resale. If your organization is interested in a partnership with the March of Dimes related to our educational products, please contact our sales staff.

By E-mail: productquestions@marchofdimes.com

By Phone: (888) 663-4637, press Option 3

Can I place an order online?
Unfortunately, we do not have online ordering at this time.

For information on how to order, go to the question "How can I order March of Dimes products?"


 
  © 2008 March of Dimes Foundation. All rights reserved. The March of Dimes is a not-for-profit organization recognized as tax-exempt under Internal Revenue Code section 501(c)(3). Our mission is to improve the health of babies by preventing birth defects, premature birth, and infant mortality.