Rules for the Road: A Handbook for Consumers in Leadership RolesThe Genetics Services Branch, Division of Services for Children with Special Health Care Needs, Maternal and Child Health Bureau, U.S. Health Resources and Services Administration has produced a handbook “Rules for the Road,” which captures the values and beliefs of health consumers in leadership positions in human service organizations. The March of Dimes is presenting the manual on its Web site as part of The GENE Project.
More and more, consumers are playing key leadership roles in human service organizations. The relationships between health professionals and the people they serve have changed enormously in the last 25 years. Today, collaboration and partnership are considered essential to the delivery of high quality health care. “Rules for the Road” sets forth principles to help guide health care consumers as they assume leadership positions. It is a kind of “roadmap” for negotiating the inevitable twists and turns that accompany their new roles. The handbook is based on the wisdom of experienced consumers from across the country who have wrestled with the daily dilemmas that accompany leadership. IMPORTANT: No hard copies of this manual are available. You may print the document from this Web site. If you have questions about the content of the manual, please call (800) 394-5694.
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